Terms of Service
Effective Date: July 17, 2024 · Last Updated: September 1, 2026
Please read these Terms of Service ("Terms") carefully before using the website or services operated by AUTOLASTIC ("we," "us," or "our"). By accessing or using our services, you agree to be bound by these Terms. If you do not agree, do not use our services.
1. Services
AUTOLASTIC provides AI-powered automation systems, SaaS platform licensing, custom software development, and related services ("Services"). The scope of Services provided to you is defined in the applicable service agreement, proposal, or order form executed between you and AUTOLASTIC.
2. Eligibility
You must be at least 18 years old and have the legal authority to enter into these Terms on behalf of yourself or the business entity you represent. By using our Services, you represent and warrant that you meet these requirements.
3. Accounts
To access certain features of our platform, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at legal@autolastic.com if you suspect any unauthorized use of your account.
4. Acceptable Use
You agree not to use our Services to:
- Violate any applicable law, regulation, or third-party rights;
- Send unsolicited commercial communications (spam) in violation of applicable law;
- Transmit malicious code, viruses, or any disruptive or harmful content;
- Attempt to gain unauthorized access to our systems or other users' accounts;
- Resell or sublicense our Services without our prior written consent;
- Use our Services in any manner that could damage, disable, or impair our platform or infrastructure.
5. Text Messaging and Calls
This section governs the AUTOLASTIC text messaging program and any calls we place to you. It applies in addition to our Privacy Policy.
Consent
By providing your mobile number and selecting a consent option on one of our forms, you authorize AUTOLASTIC to send text messages to that number, possibly using automated technology, in the categories you selected. Consent to receive marketing text messages is not a condition of purchasing any product or service. You may consent to service and customer care messages, to marketing messages, to both, or to neither.
Your number
You represent that you are the subscriber to the mobile number you provide, or the customary user of that number with authority to consent on the subscriber's behalf, and that you are at least 18 years old. If you give up that number, transfer it, or it is reassigned to someone else, you agree to notify us promptly at legal@autolastic.com or by replying STOP, so that we do not message its new holder.
Message frequency and cost
Message frequency will vary. Message and data rates may apply according to your plan with your wireless carrier. AUTOLASTIC does not charge for the messages themselves.
HELP and STOP
Reply HELP to any message for assistance, or contact us at legal@autolastic.com. Reply STOP to any message to cancel. After you send STOP we will send one confirmation message and then stop sending messages in that program. You may rejoin at any time by opting in again.
Delivery and carriers
Wireless carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your carrier and is not guaranteed. Supported carriers may change without notice.
Calls
Where you have provided your number and consented, you authorize AUTOLASTIC to place calls to that number, which may be placed using an automatic telephone dialing system or an artificial or prerecorded voice. Consent to receive such calls is not a condition of purchasing any product or service. Calls may be monitored or recorded as described in our Privacy Policy. You may ask to be placed on our internal do-not-call list at any time.
6. Payment and Fees
Fees for our Services are set forth in your applicable service agreement. Unless otherwise stated, all fees are non-refundable. We reserve the right to modify our pricing with reasonable notice. If you fail to pay any amounts due, we may suspend or terminate your access to the Services.
7. Intellectual Property
All content, software, designs, and materials comprising our website and platform are the property of AUTOLASTIC or its licensors and are protected by applicable intellectual property laws. These Terms do not grant you any ownership interest in our intellectual property. You may not copy, modify, distribute, or create derivative works based on our content without our express prior written permission.
8. Client Data
You retain ownership of any data, content, or information you provide to us in connection with the Services ("Client Data"). You grant AUTOLASTIC a limited, non-exclusive license to use Client Data solely to provide and improve the Services. We will handle Client Data in accordance with our Privacy Policy.
9. Confidentiality
Each party agrees to keep confidential any non-public information disclosed by the other party in connection with the Services that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and circumstances of disclosure.
10. Disclaimer of Warranties
OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AUTOLASTIC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNTS PAID BY YOU TO AUTOLASTIC IN THE THREE (3) MONTHS PRECEDING THE CLAIM.
12. Indemnification
You agree to indemnify, defend, and hold harmless AUTOLASTIC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with your use of the Services, your violation of these Terms, or your violation of any third-party rights.
13. Term and Termination
These Terms remain in effect while you use our Services. We may suspend or terminate your access to the Services at any time, with or without cause, with reasonable notice where practicable. Upon termination, all licenses granted to you hereunder will immediately cease. Provisions that by their nature should survive termination will survive, including Sections 7, 10, 11, 12, 14, and 15.
14. Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of the State of New York, without regard to its conflict-of-law provisions.
Informal resolution first
Before starting an arbitration or any other proceeding, you agree to contact us at legal@autolastic.com with a written description of the dispute and the relief you seek, and to give us sixty (60) days to resolve it. Many disputes are settled this way.
Binding arbitration
Please read this section carefully. It affects your legal rights, including your right to file a lawsuit in court and to have a jury decide your claims. If we cannot resolve a dispute informally, you and AUTOLASTIC agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or any messages or calls you receive from us will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court. The arbitration will take place in New York, New York, or by videoconference or on the written submissions at your election. The arbitrator's award may be entered as a judgment in any court of competent jurisdiction.
Either party may bring an individual claim in small claims court instead, if it qualifies. Either party may also seek injunctive relief in court for infringement or misuse of intellectual property.
Class action waiver
You and AUTOLASTIC agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate the claims of more than one person and may not preside over any form of representative proceeding. If this class action waiver is found unenforceable as to a particular claim, then that claim — and only that claim — shall be severed from the arbitration and brought in the courts described below.
Opting out of arbitration
You may opt out of this arbitration agreement and class action waiver by emailing legal@autolastic.com with your name and the words "Arbitration Opt-Out" within thirty (30) days of the date you first accept these Terms. Opting out will not affect any other part of these Terms, and will not affect your use of the Services.
Court jurisdiction
For any dispute not subject to arbitration, including any claim severed under the class action waiver above, you and AUTOLASTIC consent to the exclusive jurisdiction of the state and federal courts located in New York, New York, and to personal jurisdiction in those courts.
15. Changes to These Terms
We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on this page with a revised effective date. Your continued use of the Services after the effective date of any changes constitutes your acceptance of the updated Terms.
16. Entire Agreement
These Terms, together with any applicable service agreement or order form, constitute the entire agreement between you and AUTOLASTIC with respect to the Services and supersede all prior or contemporaneous understandings regarding the subject matter hereof.
17. Contact Us
If you have any questions about these Terms, please contact us at:
AUTOLASTIC
legal@autolastic.com